This was the first time I went through a "third party" for a mobile phone, as i usually prefer going straight to the network. But my mum & a couple of her work colleagues have used E2 Save over the past year and they had nothing but good things to say so I thought I'd check them out. I'm glad I did. I've gotten to stay with my chosen network, and got my desired phone (with desired data/call etc allowance), for £20 cheaper than I would've been able to get if I went straight to the network! My phone came the next day, and even though it hasn't been a week yet (as I write this), I'm very happy with E2 Save and my phone. E2 Save kept me updated throughout the delivery process and have offered an "aftercare" if I had any questions or problems. (But, if there's any issues with my phone then I have to take it to Carphone Warehouse, but there are 5 of those stores around my city centre so that wouldn't be a problem) Would I recommend using E2 Save? Yes, definitely!