Brought my new Samsung A5 over the pone from E2Save having been advised by the sales person at E2Save that my local Carphone Warehouse would still supply me with support. Went in to collect phone on Friday and the staff treated me as if I was from another planet and would not help me set the phone up did not want to buy my old S5 and charged me £10.00 to put the old sim card and memory card in my phone as they told me they may not work and I would have to use the new sim card issued by you. I thought E2Save and CPW were the same company but the way I was treated you would think I had switched my custom to Sky or BT which at the moment I wish I had. Really very unhappy with the way I have been dealt with by E2Save and especially CPW