The phone is fine, my problem is with the delivery. I had an email notifying me of the the delivery date, which was a time I was on holiday. I immediately used the option to change the date. However on the morning of the original delivery date I was told the package was to be delivered and it was too late to change. I heard nothing else after. On returning home a week later I found that my phone had been given to my neighbour'a builder to sign for!! I had received no sign that this had happened (either by text, email or through the door). It was fortunate that my neighbour and the builder were so honest as I'd have been none the wiser if somebody had stolen it. Shocking service, terrible