The phone I ordered was refurbished but ‘as-new’. However the casing and screen are scratched. I didn’t receive the Bluetooth earpiece either. I tried calling on several occasions to discuss this but each time I was on hold for several minutes at a rate of 13p per minute. The waiting time ranged from 35 to to 46 minutes which is terrible . I tried logging into the online account to email but the login didn’t work and neither did the password reset. Overall I’m Pretty disappointed as you can tell.
7 years ago
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