I find this service inadequate I have been waiting three weeks for my phone to arrive. The first package arrived without the phone inside, the package was ripped so I checked that everything was there, just as well I did as the phone was missing. So I refused delivery. I was told there had to be an investiagtion and I would have to wait untill it was finished before I could be issued with a new phone. Henece I am still waiting, was told the new phone would arrive Friday or Saturday. But still no phone I recieved an e-mail this morning telling me the same delivery service returned the package because the phone was missing.