After receiving a phone that I never wanted and had never been contacted to see if I wanted, I had a lot of difficultly trying to get through to somebody to send it back. One phone call I was on hold for over an hour and somebody held up on me, I then rang back on hold for another 45mins and got cut off because the office was shut. The following day I finally got through to someone who sorted this out for me and I will be claiming the money for phone calls back when Bill arrives!
10 years ago
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