Hi im not sure about how I do this?.. But it has been a bit of a mix up, My phone arrived a day late.. So it was delivered by DPD Logistics, very good manners.. So I wasn't too well for a few daysand was in bed for 3 days,, when I was well I got a txt msg from you saying that I had to put my sim card in that day or it would be stopped?..Anyway I put it in and waited for anything to happen but it just still said no service.. I eventually got a guy called Tom on my laptop and he said that it would be on that night between 5\6pm.. But it came on around 11pm that night.. But I am happy now .. Thank You for any help given... Gerald Smith