Delivery: Very fast and was kept well up-to-date on what day and time the phone was being delivered. Phone: There are thankfully no negative things I can say about this phone as of yet. The phone is just the right size - not too big or too small. It's very light, runs smoothly and the operating system makes it very easy to look through your phone and alter anything. The sound quality is also decent and you can easily adjust the sound settings to suit your personal preferences. Whether you're wanting a phone to play games, listen to music, use social networks or just to stay in touch with others, this phone will satisfy your every need.