I'm absolutely discussed and angry about your apparent service. We arranged for my phone to come on the Friday. I waited in all day and it never showed up. I rang in the evening to see where it was to be told it was coming on the Monday!!!!!!! Discusting!! I waited in allllllll day for nothing!!! Not only that 02 turned off my 3G because I should of been on 4g on my new phone ( the new phone that I had not received.) so I had to ring O2 to get my internet back on. Also... I rang your ridiculously priced phone line and was on hold for 20minutes before I even got to speak to anyone!!! I'm very angry and annoyed and will NEVER use e2save again. I work 2 jobs and care for my mum aswell and I'm sure you can appreciate how busy I am therefore I don't have time to arrange a full day to wait in for a phone that doesn't turn up!!!! Rebecca maxwell.