My experience with e2save as been extremely poor. I recently ordered a new LG G3 phone on EE recently and upon arriving the seal was broken on the box that clearly stated “if this seal is broken, do not accept it”. I phoned the company and they advised it was a new phone that has not been used. Upon opening the box, I could see thumb prints on the screen. They said they would exchange it for another one. A few days later another phone arrived and the seal was again broken. The irony was that even the delivery guy said this was normal practise for the company. I called the company again and after being on hold for 10 mins I was greeted by a rude customer service rep advising that as I have had one return already I can have another one. After advising her that the seal was again broken she said that “all seals on the G3 are broken, so it wont make a difference if you exchange it again”. I asked to speak to a manager and was promptly cut off. I called back and spoken to another person who was polite but again was cut off upon asking to speak to a manager. Having wasted an hour calling a premium rate line I gave up and settled for potentially a second hand handset at a new price. Moral of the story - Don’t trust e2save and shop elsewhere.