I have ordered phone contacts from e2save many times before. However I had a lot of bother with my order this time, so I down graded their score. Tried to order online via google chrome browser, but this stopped several times after I had entered banking details. Even the online chat person couldn't help. So I ordered online through Explorer. I ordered 2 phone deals to replace my existing contracts (due to expire). I received an email confirmation. To my surprise, I then received an email declining due to a credit check! Now I assumed there would be no phone. To my surprise an email said the order was arriving! Confusing? Then one of my ordered phones arrived! Not the easiest order!