There is no doubt that the price and tariffs etc are very good, but the customer service once you have committed to buy is zero. Despite being assured the delivery arrangements allowed you to opt for it being 'left in a safe place' this did not materialise. On last contract queries on the cash back only resolved through the Charles dunstone complaints website. As I say I have taken another contract on the basis of price but customer care really is non existant
10 years ago
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