I actually first went to Carphone Warehouse shop in Liverpool City Centre where I wanted to go on EE. The man in there did a check on me, but EE knocked me back. He didn't offer to check any other network although I knew I was good with my credit rating. So I went online with E2Save (i did not realise this was also Carphone Warehouse). You sent me an e-mail to ring you but at first there was a 32 minute wait! I rang up next day where there was a 2 minute so decided to see what you had. The man I spoke to checked EE (again refused) but then checked 02 and Vodaphone. Within 5 minutes I had a phone sorted and being sent out to me. The only thing is that I have found it hard setting my phone up so would have really preferred going into the shop for one on one assistance with it as I have never had an Iphone before. The only tip I would give is to get the phone handlers to slow down speaking when sorting out the details.