Same experience as many customers dealing with this pathetic shambles of a company with no knowledge of the word honest. Similar to many comments I bought face masks several months ago then three weeks ago received phone call from foreign speaking individual who I couldn’t understand who ended his pitch by saying details will be in the post.I received nothing. Two days ago bank statement showing £65.95 deducted from account for easy life. Immediate phone call to them resulted in being transferred to different people and getting no information from anyone apart from money was for a holiday club! As I knew nothing of this I said I wanted my money refunded and to cancel any further contact with company to which the guy said your bank will have to do it and have a nice day! This company needs closing down and whoever runs it banning from any further dealings with the public . Avoid at all costs or you will regret it !!