One star is too much! I made the terrible mistake of ordering some face masks from this company about a year ago now. Since then my life has been made a misery. My mistake was to order online and put my address as 155 instead of 135. An easy mistake you might think but I have tried for almost a year to rectify the mistake and Easylife refuse to do anything to correct this mistake. It means my neighbour at 155 is getting all the brochures, etc. from Easylife but they have my bank details and telephone number. I discovered £1.99 had been 'stolen' from my bank account by Easylife. I have been into my bank and they cancelled this £1.99 payment which would have been stolen every month if it hadn't been stopped. I am keeping an eye on my bank statements in case anymore money is taken. I have been constantly pestered by Easylife by telephone but I cannot make them understand that, at the very least, I would like my address to be corrected. They won't do this. It wasn't too bad when we had a regular postman as he knew me and would bring rubbish from Easylife to my house. I told my neighbour (who resents this intrusion) to put everything from Easylife in the bin so therefore, now I no longer have the regular postman, I don't see what Easylife is sending.
4 years ago
Easylife Group has a
1.2
average rating
from
558
reviews