These scammers have been taking money from my elderly mother-in-law's debit card for months. They signed her up to a "rewards" club without her knowledge or agreement. Waiting for a refund. If it hasn't arrived in the promised 5 days then I'll try a charge-back with the bank or a small claim in the County Court. They claim to record all telephone calls so a 'subject access request' should make them provide a recording of the phonecall where they allege she agreed to the charges. What's the betting that recording is lost?
3 years ago
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