This company is serious organised crime! Once you purchase an item from the catalogue they will then pretend you joined their membership /rewards club. They will then access your account using the card details that you used to purchase the item you bought from the catalogue. They take the money each month in installments hoping you won't notice. They have stolen around £100 from my account and £200 from my Mother's account. The only way to stop them is to phone your bank and ask to speak to the 'Disputes Team'. You need to cancel the card you used to pay for the original item and get a new card issued. Also get an additional block on your account for safety. Then ask your bank to refund the money stolen from your account (they are obliged to do this). HSBC have refunded me 3 lots of £18.50 . They said I am out of time for the other two payments of £24.98 in 2021 as there is a time limit that you have to claim by ( I think 120 days?) not sure. Act fast , even if they haven't stolen money from your account yet get a new card issued incase. Mine arrived in a couple of days. Tell everyone you know never to purchase a thing from the Easylife Catalogue, you may aswell just hand them your Debit card and pin number. I am reporting Easylife to the Police Serious Organised Crime Team. They steal money from bank accounts with absolutely no verbal or written signed authority for membership schemes people haven't agreed to.