Rebecca
Discovered yesterday that Easylife have helped themselves to £205.49 from my 82 year old mother’s bank account. This is not the first time this has happened. She said that someone called James, who had an American accent, telephoned her a couple of weeks ago. My mother is hard of hearing and couldn’t understand what he was saying, but after a while she heard him say “Is that clear?” She said she didn’t know what he was talking about, but said that she didn’t want to agree to anything and the call ended. Afterwards she said that she had a bad feeling about it, so she rang them back and clarified that she did not want to be signed up for anything. However, Easylife ignored this and deducted £205.49 from her bank account anyway. On ringing them today to ask what she had ordered, they said that there were no recent orders and told me to ring their ‘Rewards Club’ number. In doing this I discovered that the payment was for 3 separate subscriptions - to a Premier Gardening Club, a shopping rewards club and a cookery club! What a complete sham! My mother is severely disabled and does not cook, or garden. Having once ordered a £6 eye bath from them, they had her card details and then used this to take advantage of her. We are now awaiting a refund. If I had not checked her account, she would have been none the wiser. Easylife clearly give themselves an easy life by preying on the elderly and need to be stopped immediately.
1 year ago
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Easylife Group  has a 1.1 average rating from 516 reviews

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