Absolutely shocking Customer Service, paid for a couple of items which didn't work, got told to return them with all the packaging which I did and they haven't even refunded my money this was over a month ago. Like someone else's comment if there was a 0 star rating I would use it. You are on hold for ever, emailed the company but didn't get a reply, got cut off a couple of times, you would think they would have the courtesy to ring back when you are in the middle of a conversation. They are quite willing to take your money but no refunds. This company should not be allowed to advertise I am still waiting for a £60.00 refund. The item which I ordered stated that if it didn't work in 30 days you would get a full refund, what a joke. This company is absolutely shocking and do not rate it at all. They have now got the money and the items, I urge other customers to go elsewhere and not order from this company, I wanted to speak to a manager they wouldn't transfer me, I asked for the person's name who I was speaking to but because she was foreign I asked her to spell out her name but she wouldn't. I have never dealt with such an unhelpful and ill mannered company in my life. I do not rate this company.