We purchased the multi garden hedge trimmer/chain saw/and strimmer earlier this year from Tragos in Newton Abbott. Devon we have had to take it back twice so far as the pole jammed and theStrimmer keeps breaking. Trago have been great. But the tool is a pain. When it works its great. But we cannot keep get it to work for more than a few minutes, especially the strimmer at no time since we had the apparatus has the Strimmer worked properly the cord keeps breaking and not realising more twine when required. I have spoken to Trago and they have advised what to do and suggested I used a thicker twine and it still does not work. So far I would NOT recommend Eckman to anybody I feel I have wasted over a £100 pounds