Customer service is ABSOLUTELY APPALLING - I paid for a product on 1 day express service - It is now 7 days and still nothing - I have sent 3 e-mails to try to see what is going on and nobody has bothered to get back to me - I called them on their 0844 number which is chargeable and was left on hold for over 20 minutes only to be told I was being transferred to customer services for which the phone was left ringiong for over 7 minutes and then somebody just hung up on me before speaking. I will NEVER NEVER order anything from this company again.