i AGREE WITH MANY OF YOU.
ECKERMAN DO NOT ANSWER THIER PAY PHONE,HOLD IN A QUEUE ,DO NOT RESPOND TO E MAILS,AND STAFF ARE SURLY AND MISINFORMED WHEN YOU CAN ACCESS THEM.
CEO AND HEAD OF CUSTOMER SERVICE AND HEAD OF TECHNICAL ALL FAIL TO RESPOND TO COMPLAINTS/REQUESTS FOR ASSISTANCE.
FOUND THEIR AD, IN RADIO tIMES AND HAVE REPORTED THEIR CUSTOMER SERVICE STANDARDS TO RT AND NEXT WHICH
R CAMPSIE