I ordered my goods on the internet 30th July and to date have not received my order. I was told last week when I chased up my order for the second time that it would be with me in 3/5 working days, followed by another e-mail from someone else at Eckman saying that the product I ordered was out of stock and the next date I have been given is August 25th. I did try to call at one point but told I was number 16 in the queue. This service is totally unacceptable and I am totally frustrated by the lack of any customer service this Company gives. Sorry, but would think twice before using them again.