I ordered a spare battery for my Eckman Hedge Trimmer on 6th June paid extra for next day delivery 7.99 today is 24th June and I still have not received the battery let alone the refund for my next day delivery charge despite many phone calls.
Honestly this company is so bad I shall never buy form them again and shall let all of my friends know what kind of company Eckman is regardless of what they say in their catalogues.......
RFH Virginia Water Surrey