Bought and wheeled brushcutter for my holiday home and payed for next day delivery, didnt happen, phoned and was told would refund next day charge, hardly the point! Product eventually arrived, assembled as instructions and wheel fell off at first bump, threads stripped. Had an imminent ferry crossing i modified and repaired myself. On first use I could not get the machine to stay running without partial choke, suggesting and air leak, After approximately 15-20 minutes use the engine seized solid. On my return to England I emailed Eckman re the problem and, like may other reviewers have had no response! I can only assume A cheap Chinese product and a poor company, I will seek money recovery via legal means or my card company, I would suggest avoiding this company