I wish I'd found this feedback and read these comments before ordering a hedge cutter + chainsaw attachment on extending pole in August 2016. I was informed originally that delivery would be in October 2016. However, when goods did not arrive, I was told there was a problem with stock and delivery would be end of November. Then it moved to January 2017 and having contacted them to ask for delivery dates, I was told delivery had changed to end of March. I then cancelled my order and asked for a refund. Lets hope I get it otherwise its a court case. I can only agree with other comments here, DON'T USE THIS COMPANY!!! Appalling service.