I ORDERD A CORDLESS PRUNER SUNDAY 12TH FEB 2017 I PAID STRAIGHT AWAY.I WAITED A WEEK FOR IT BUT NOTHING CAME SO I CONTACTED ECKMAN BY PHONE,ONLY TO BE TOLD THEY HAVE NOT GOT ANY STOCK AND WONT BE GETTING ANY,THEY SAID THEY WOULD TRY AND PUT THE MONEY BACK INTO MY ACCOUNT,,,NO EMAIL ,,NO SORRY,,WHAT WOULD HAVE HAPPEND IF I DID NOT PHONE THEM UP,WOULD I STILL BE WAITING NEXT YEAR,WHAT A RUBBISH COMPANY,LAST TIME I BUY ANY OF THIER TOOLS,AND I WILL TELL ALL MY FREINDS