Bought the Eckman elite two in one hedge & chainsaw through Amazon UK on 21st March 2017 delivered on 23rd March 17 . All good , package not damaged , the product went together ok , you get the instruction manual and a bottle of oil for the chainsaw and the shoulder strap, you get a solid plastic cover for the chainsaw blade and a plastic bag to cover the clipper blades it does feel heavy when all attached when on full reach but the reach is a good length . Going to try it out over the weekend as we are predicted good weather here in the south . But so far all good , fast delivery good packaging ,