I would like to point out that I have not ordered anything from your company. I have a ECKMAN 2500w garden shredder and I sent you an e-mail to obtain spare cutting blades and was informed by your customer department that you are unable to supply spare cutting blades which I find very difficult to understand when all other manufactures of this type of equipment CAN supply spare blades. I even asked your customer service department for the details of the manufacture of your shredder so that I could contact them personally to see if can obtain the spare cutting blades and again the answer was that you could not help and were unable to give the manufacture details. NOT VERY GOOD