Ordered a heated ice scraper and telescopic snow brush on 5 December 2014. My money was taken from Paypal immediately and as of today (20 January 2015) nothing has arrived yet they have managed to send me their latest brochure! I have repeatedly tried to call - just left holding on for as long as 15 minutes. Got through once to be told "it was sent yesterday" which was obviously a blatant lie. The service (or lack of) from this company is appalling. Do NOT order anything from this company.
