How I wish I'd read these reviews before placing my order. We ordered a long handled hedge trimmer plus helmet in Jan and heard nothing. Phoned a month later and they couldn't find our order on their system, then said everything was out of stock. Eventually got the helmet and then the trimmer arrived but with no battery!!! Phoned to complain and again we didn't seem to exist on their system and they didn't seem to care at all. I will be phoning again today but don't hold out much hope. DO NOT BUY FROM ECKMAN.
