I made an order on 22.07.2020. Money taken from my card + an extra £1 on 23.07.2020. Unable to contact Eckman at all. 14.08.20 eventually contacted Customer Service company who said they were servicing several companies. Said could not locate order, order No incorrect etc.etc.etc. 19.08.2020 Cust Serv. still say they cannot locate order. But Eckman have my money !!