I had been looking at a particular IWC for a number of years and had not taken the plunge. I saw that Jonathan had one and I sent an online enquiry on a Saturday evening. Jonathan called me on Sunday morning and enquired about my interest in the watch and told me all about the watch and the condition. He was polite, helpful and did not apply any pressure. I decided to buy the watch and the process through payment to delivery was quick and easy. Making an online purchase for a sizeable sum of money is something that we are all rightly nervous about, but I am now the proud owner of a mint condition IWC and would highly recommend buying through Jonathan, I will be again in the future.