Our solar panels were installed 5 days ago. The whole process was carried out efficiently and with the minimum of fuss and disruption. The company listened to our requirements and responded positively. We were less than confident in the member of staff who did our on-site survey. He was not at all conversant with the details of the vote that we had been given and seemed less than interested in his job. However, when the job was actually done, none of this seemed to matter. We are less than happy that the scaffolding, which was installed a week ago today, is still with us, with a small access door on it at a high level left banging all the time in the wind. Since we are now in the Easter weekend, it is clear that the scaffolding will still be there for at least a further3 days. That will mean that we shall have had the inconvenience of scaffolding for a minimum of 11 days - far too long for a job that was completed within half a day.