Ordered a Matilda Art Deco Table lamp as a Christmas present, and it was never received in time Payment was taken immediately, hence I 'assumed' the lamp was in stock. Email received to show payment processed, but never received any email acknowledging the order itself I emailed on 3 separate occasions requesting a cancellation of the order, every email ignored to date 10 days after Christmas I received an email from DPD showing a dispatch being finally made Thanks for nothing, but it's too late now! I've already raised this through Paypal - where's my refund? By the way, the lamp is still awaiting collection at the collection point - I have no intention of collecting it in the circumstances REF: INVOICE 000002262 (no order ref - never provided to me)