Item not delivered. Refuses to refund. I bought and paid for an item including shipping and the required adult signature fee. They chose a delivery service who couldn't figure out a very simple address and never delivered the package. After four weeks of emails back & forth, they refunded the purchase price but not shipping and adult signature. I paid for them to ship to me but they did not ship to me, or I'd have the item. I paid the signature fee but was never given the opportunity to sign anything. No adult (and no child) signed for that package, and no one was handed that package. I don't care if he gets on his bicycle and delivers it to me himself. He didn't ship to me. They refuse to eat shipping and signature, and I'm left with nothing but aggravation.