I requested a withdrawal but didn’t receive a response for several days. Shortly after, my wallet balance suddenly disappeared. After a week without any updates, I contacted support using the email in my bio, and they helped me recover the missing funds.
Although I’m relieved the issue was resolved, the experience left me uneasy. Users need to trust that their funds are secure and that support will respond promptly. Strengthening customer support’s reliability and responsiveness would go a long way in building that trust
2 months ago
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