Items I originally ordered were out of stock and I was notified by a message left on my answer phone and an email enquiring what date I needed the items for. After contacting House of Party to let them know I was informed that there had been a further delay with the items and would not be here on time. I telephoned customer services to see if we could find another product that would match in colour and the service I received was just wonderful. The young lady I spoke to even went as far as going to the warehouse to match colours for me and I received my order the next day. Thank you House of Party for your exceptional customer care. I will not hesitate in using your company again.