I contacted Elite Audio's David about a vinyl record cleaning machine and we settled on a Pro-Ject VC-S Mark II. The cleaner has made a marked improvement to the sound quality of my vinyl replay, removing the veiling dirt from the grooves and allowing the music to come through. It's very simple to use. It's design protects the record label from cleaning fluid and, through the platter-less construction, avoids cleaned vinyl surfaces being re-contaminated. So I am a happy customer made so through a combination of an excellent product combined with outstanding customer service. Thank you.