I find it very easy to order from Elvi, and the website has been much improved over the years, allowing customers to see items in much greater detail. Delivery is prompt, and returning items is generally unproblematic. There is a wide range of items and styles / colours of fashion items. On the negative side, I am often disappointed by the short length of dresses and the number of sleeveless items. I am sure there are many bigger women, like me, who don't like to show their knees and the tops of their arms! Please can we have more longer-length dresses and three-quarter sleeves?