I have been extremely disappointed by my shopping experience at Elvi and I would not order from you again. There was no problem with ordering, paying, or delivery, that problems started after that. The sizes of the clothes were quite unlike any other sizes with which I am familiar. I am a fairly standard Next, M&S and Evans size 18/20 and although I ordered bigger sizes than that. The clothes were neither fitting properly or flattering. The quality of the clothes was also disappointing. Having decided to keep nothing, I found out that because I live in a rural area which does not have convenient collection point where my returns would be free, I had to post the parcel back at a cost of £16.00. Before I did that, I tried several times to phone the customer services number provided on your website and got an unavailable message when it was answered. Ihave already told my friends not to be tempted to order from you as I fear that they will be as disappointed as I am. If your customer servie equates with the rest of your service, I am not hopeful of receiving an answer to this review although I would really like to discuss my experience with you. Marion Morris