Anonymous
Elvi is a new-to-me online shop. For my first order I sent for two tunic tops, a pair of trousers and a sweater. I was very disappointed with all of them. The tunics had strange proportions, the collars were cut very high, and the fabrics were extremely cheap and felt very unpleasant. The colours weren't accurately represented on the website. The fabric for the trousers was so cheap looking I didn't even try them on. The sweater was actually a nice fluid knit, although again the colour was somewhat different to that on the website. However the sleeves were at least 6-8" too long. I'm 5ft 8" tall, so long sleeves are not something I normally encounter, but these were ridiculous. I appreciate that the colour issue could be argued to be a problem with screen resolution, but my equipment is new and high quality and this isn't a problem I've encountered with other online retailers. The poor cut and cheap fabrics is not something that can easily be explained. Why is it that plus sized retailers think that we don't want to buy nice quality at a decent price. Do they think we'll just be grateful that something fits? No. Finally, I want to be able to use the Royal Mail to effect my returns. My nearest Collect+ is a 10 minute drive and 50p parking fee. My post office is a 5 minutes walk. I shan't be ordering again!
8 years ago
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Elvi has a 4.2 average rating from 2,137 reviews

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