Prompt delivery, well packaged. I always feel confident about buying on-line with Elvi as thier sizes are always consistant. They always have a good "cut" that is vital for larger sizes. This makes the difference betwwen buying "regular" clothes made in bigger sizes and specialist big sizes. In other brands I can vary in size, but I am always the same with Elvi. I have just bought a dress and bolero in occasional wear for a wedding I am attending and it was on the outlet page, this made it a third of the price, which is great for an outfit that I might not wear very often. I always buy work suits from Elvi, because again they have a good cut. Keep up the good work, we "bigger ladies need you!