I recently sent for 5 items when Elvi were offering a discount. I had visited there stand at the plus North event and was impressed with their style and quality of products. Particularly I am so impressed that you do not rely on polyester and acrylic for all of your clothes, but still manage to keep reasonably competitive price ranges. I was not disappointed , 3 of the items the black roll neck tunic, V neck fluffy jumper and the hounds tooth scarf are amazing. The scarf I wear nearly every day. Worth every penny. The dress and tunic unfortunately were returned as poor fits.(more to do with my height I am only 4ft 11" Delivery to a nearby collection point was really simple as was return and the money refunded within 10days. An excellent experience which I hope to repeat, Well done Elvi!