No complaints about service or speed of receipt of goods. My complaint is about the length of the two skirts supplied. I am 5'8" tall and for that reason didn't check the length of the items. They looked fine on the model. However, she must have been about 6 ft. tall! One skirt was 100 cm long and the other 110 cm. Elvi is supposed to be for curvy figures - not ultra tall ones. These skirts should have been on Long Tall Sally's website! Very disappointed.