I used EpicVIN to purchase a single vehicle history report for $1, thinking it was a one-time payment. However, I was later charged $99.99 for a subscription I never knowingly signed up for. The terms for the automatic renewal were hidden in small print and not made clear during the purchase process. When I contacted customer support, I offered to pay the $15 for the single report, and asked for a refund of the remaining $85, which I felt was a fair solution. This wouldn’t have financially harmed EpicVIN, yet they still refused my request. Instead of being understanding and accommodating, they stuck to their rigid policy, even though I was only asking to pay for what I actually used. This feels like a deceptive practice designed to trap customers into recurring payments without proper consent. I strongly advise others to avoid using this service. They lack transparency, and their policies are unfair to customers. As someone from a developing country, where $100 represents 50% of my monthly income, this amount means so much more to me than it would to others. To be treated this way, especially when I was simply trying to pay for one report, feels like a betrayal.