Extremely Disappointed with EpicVin’s unprofessional Customer Service I’m very disappointed with my experience with EpicVin. I subscribed to their service to check a car report i wanted to purchase, which worked fine. However, I forgot to unsubscribe and was later charged for a membership I didn’t intend to keep. When I contacted customer service to request a refund, they refused, citing their company policy as the reason. While I understand the importance of policies, good customer service often means making exceptions in genuine cases like this. I wasn’t trying to misuse the service—just an honest mistake—but EpicVin showed zero flexibility or willingness to accommodate. This rigid approach feels unfair, especially for a service that isn’t being actively used. A company’s ability to empathize and work with its customers says a lot about its values, and unfortunately, this experience has left me with a negative impression of EpicVin. I wouldn’t recommend them at all !