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Graham . Wolverhampton.
Part ordered October was out of stock. Heard nothing so chased and was told that it would be received in December. Since then heard nothing so chased again today and was told (with the same bland/standard email ) that it was out of stock ....apologies blah blah blah ......and would be received in February. Latest email gave no indication that this was the second delay but simply trotted out the standard email/party line. Feels like a "get this off my desk" approach rather than genuine customer service. Not impressed.
6 years ago
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