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Anonymous
Awful customer service. Faulty part replaced 3 times, went faulty again a few months later. Rather than an apology, all customer service said was that as it was a year since the first faulty part arrived they weren’t prepared to do anything. You’d expect a 12 month warranty to at least mean that you are at least guaranteed to have a 12 months of a working part, not at e-spares. Customer service attitude stinks and they claim that team leaders refuse to allow them to escalate complaints. Buy at your peril
5 years ago
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eSpares has a 4.5 average rating from 1,018 reviews

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Alice, Customer Support

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