I started by attending a course at WTA on their recommendation. I had difficulty setting stop losses and asked for help. I was told to meet one of your customer service team at the London investor show and was promised a seminar by Nick and Oz by arrangement the following Tuesday at 10.00am. No-one contacted me so I phoned again and was promised that someone would again contact me. That call never came either. I did add more funds but I still lost all my funds eventually. I phoned again and discussed a further deposit of funds but after discussion and much thought I accept that I will probably not be a successful spreadbetter. I think that my present loss should be the end. I feel sorry that as I asked for help and was promised help that none was forthcoming